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TERM AND CONDITIONS

TERMS & CONDITIONS

All prices on our Burrows and Co web page are shown in Australian dollars $AUD.

We provide FREE shipping for purchases over $75 dollars within Australia only.

Worn items will not be refunded or exchanged under any circumstances for hygiene reasons. Items must still have all tagging and labels attached. If a hygienic liner was provided, this MUST not have been removed to be able to exchange or refund.

If we are unable to supply an ordered product for any unforeseen reason, we will get in contact with you ASAP to see what we could work out such as replacing the item with other style or refunding. All refunds are returned into the original account and use the same payment method of the original purchase.

Under Australia laws, Burrows and Co have all rights to change or discontinue products at any time without stated reason, and to change pricing and wording on our web page without notice. Burrows and Co can also change terms and conditions if needed to align with market changes or due to business discretion.

Please be aware that colour and brightness of images may appear different on different devices. Please contact us if you have any enquiries about products info@burrowsandco.com.au We are more then happy to help.

Copyright all items on our page are subject to Copyright and are owned by Burrows and Co that is protected. Please respect that all our pieces have been designed with soul in Australia and made with loads of love, respect the hours of dedication and hard work we have poured into all unique products, & hand painted prints by not copying our designs. Instead purchase a piece and enjoy the love and passion you'll feel that comes with every piece we make. xo

 

CUSTOMER CARE

@ Burrows and Co, we want to make sure we look after our burrow babes in every way possible. To do this, we will ensure our web page is up to date with the current stock in our warehouse, display correct information on our products, pricing and availability. We are more than happy to answer any questions or provide info you would like so please you are more then welcome to drop us a line at info@burrowsandco.com.au.

If for some silly reason something went wrong, we will contact you ASAP to sort out a solution that will still have you beaming rays of sunshine! Xx

 

PRE-ORDERS

We don't want you to miss out on your favourite piece from our collection so we offer a pre-Orders system. If an item is out of stock or we don't have the sizes/items you want in our warehouse, you will be able to fill out a pre-order form. We then will get back to you when we have the items in stock. If you need your order to be spilt and sent at different times, please contact and see what we can work out info@burrowsandco.com.au

 

SENDING A GIFT

Yes we love to gift and send smiles and love along with your gift! There is an small $5 charge for gift wrapping, if you choose this and you would like to add some special words to be sent, let us know and we can do that too XX.

If you are an amazing friend or family person and you've sent a loved-one an awesome present as a gift and the recipient doesn't LOVE it, that’s ok- we can help. If there is something else they love in our collection that they would prefer as a gift, please contact us so we can work something out!

Or If they would like an Exchange or Refund, please fill out the contact form.

 

OVERSEAS IMPORT TAXES

If you are importing your goods overseas some Countrys can charge you a import duty for good this is payed by the imported not by Burrows and co, please check your Countrys import duty rules and regs.

 

STOCKIST

We are always interested in new adventures here at Burrows and Co so for enquiries regarding the wholesale of Burrows & Co and stocking our label, please enquiries though stockist page. Please leave us all your info and business details through the contact page or at info@burrowsandco.com.au- can't wait to here from you!

 

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