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SHIPPING POLICY

We provide FREE shipping for purchases over $75 within Australia & FREE shipping for over seas orders over $180. 

We ship world wide so whether you lay and play on the beaches of Noosa, Byron Bay or the sand in Malibu, you'll get free shipping on orders over $75 dollars for our Australian orders and for our overseas babes you'll receive FREE shipping on orders over $180 Aud.. Yay!! no hidden extras at the checkout! It's our gift to you!!

Burrows & Co can ship anywhere in the world so that you are sun soaking in you burrows and co piece where ever you want!

For all deliveries tracking information you will get a email notifications direct from AusPost to let you know where your parcel is on the way.

You can track here https://www.aftership.com/couriers/australia-post

For overseas babes you tracking will continue onto your country's postal service once landed in the country.

SHIPPING

All orders received before 12pm AEST will be sent on the same day Monday - Friday.

It is important for us that you receive your order asap so you can fall in love with it as soon as possible! so please read our postal guide lines carefully to insure you leave enough time for your delivery. We don't want you to be disappointed & if you need your items quickly burrows and co recommends using Express postal service.

Here are some estimated time frames for Australia post.

Express post option will take

2-3 working days

If you live in a city area,

If you are more rural, burrows and co recommend leave about 4-5 working days! 

 

Standard parcel post

5-6 working days

Above is estimated on delivery in capital city areas

If you are more rural, burrows and co recommend leave 6-8 working days. 

 

ALL orders will be sent out from our Queensland office .Please take this into consideration when placing your order as estimated delivery times may vary and should only be used as a guide.

All orders (except pre-orders) are packed, dispatched and shipped within one working day or on the same day if order and payment are received by 12 AEST (Except weekends and public holidays).

We will email you a tracking number once your order is sent. Watch out for this email so you can track the progress of your order. If you do not receive an email please get in contact with us.

We will ship to PO BOXES, however all packages must be signed for upon delivery, so please ensure that you provide your daytime contact phone number.

Please triple check all details are entered correctly in the checkout so we can get your burrows and co parcel on it's way to you without details. 

Unfortunately we cannot guarantee that you will receive your package within the time frame guide lines above, As weather and other delays can some times interrupt delivery times. Estimated delivery times are to be used as a guide only and commence from the date of dispatch (make sure you watch out for that dispatch email). Burrows and co DOES NOT hold responsibility for damaged, lost or stolen packages.

Please note... As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.

 

INTERNATIONAL SHIPPING

Oversea orders choose your shipping method at the checkout Flat rate options

$16 Aud  6-12 Business days

$33 Aud 3-5  Business days

Depending on option of shipping chosen your burrows and co order will take 6-12 business days to arrive, time frames can vary if there is shipping interruptions to service from Australia post or your countries postal service.interruptions

We add tracking so your Burrows and Co bundle arrives safely.

We'll also notify you once your Burrows and Co bundle is on the way!

All shipping is sent via Australia post.

The Burrows and co WILL NOT be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty infomation customs regs and local sales taxes, as well as it’s rules and regulations for importing foreign goods and products.

We do recommend that your order be sent to your work address or to someone you know that will be home to keep it nice and safe if you are unable to be home at time of delivery. We cannot accept responsibility for orders that are stolen after delivery.

Feel free to contact us at info@burrowsandco.com.au if you would like shipping fees estimations.

 

OVERSEAS IMPORT TAXES

If you are importing your goods overseas some Countries can charge you an import duty for good this is payed by the imported not by Burrows and co, please check your Countries import duty rules and regs.

 

 

TRACKING IS AVAILABLE FOR THESE     LISTED COUNTRIES BELOW

United States of America. United Kingdom, Canada, New Zealand, Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Israel, Korea, Republic of (South Korea), Lithuania, Malaysia, Malta, Netherlands, Poland, Portugal, Singapore, Slovenia, Spain, Sweden

For countries not in above list, we receive a parcel ID number and can only track if we are concerned that the parcel is lost. Please contact us asap if you have not received your parcel within the recommended time frame of 3-15 business Days and we will help you to track it down.

 

Copyright all items on our page are subject to Copyright and are owned by Burrows and Co that is protected. Please respect that all our pieces have been designed with soul in Australia and made with loads of love, respect the hours of dedication and hard work we have poured into all unique products and painted prints by not copying our designs. Instead purchase a piece and enjoy the love and passion you'll feel that comes with every piece we make. xo

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