We provide FREE shipping for purchases over $75 within Australia & FREE shipping for over seas orders over $180.

We ship world wide so whether you lay and play on the beaches of Noosa, Byron Bay or the sand in Malibu, you'll get free shipping on orders over $75 dollars for our Australian orders and for our overseas babes you'll receive FREE shipping on orders over $180 AUD. Yay no hidden extras at the checkout, It's our gift to you.

TRACKING

Once you order and payment is received you will receive a confirmation email with your order number, once your items have been packed you will receive another a email notifications direct from AusPost to let you know where your parcel is on the way.

You can track here  https://auspost.com.au/mypost/track/#/search

 

For overseas babes you tracking will continue onto your country's postal service once landed in the country.

SHIPPING

Within Australia

Standard Shipping (AUST POST): $8.00 Free shipping on all orders over $75.00. Express Shipping (AUST POST): $10.00

International

International Standard (AUST POST): Free shipping on all orders over $180.00.

Flat rate Standard shipping of $16.00 for all orders under $180.00

Flat rate Express shipping of $34.00 Can be selected at the check out. Note that all product prices indicated and payments made on this site are in Australian Dollar currency.

ORDER PROCESSING

Our business hours are Monday and Friday, 9.00am-4.30pm, and all orders placed before 11am (AEST) on these days will be dispatched the same day.

Orders placed after 11am (AEST) will be dispatched the next working day.

Purchases made on weekends and public holidays will be processed on the following business day.

You will receive a shipping confirmation email as soon as your order leaves the Burrows and co warehouse.

During sale periods, or within a few days of a collection launch, there may be slight delays in shipping. We will endeavour to get your order out to you as soon as possible and appreciate your patience during these times.

DELIVERY TIMES

Australia Post is our provider and works extremely hard to get all deliveries to our customers as quick as possible, however at times there may be some situations that can cause unavoidable delays e.g. weather condition, holidays sessions & import and customs delays.

All parcels are dispatched from our warehouse in North lakes Queensland, Australia (postcode 4503) Which is a retro area.

To get an ETA on your parcel we recommend you use Australia Posts postage calculator, see below link: https://auspost.com.au/parcels-mail/calculate-postagedelivery-times/

Standard within Australia

For Metro delivery, please allow 3-5 working days & for Rural delivery, please allow 5-7 working days. If you are not there to sign for your parcel, Australia Post will issue a collection slip for you to locate your parcel at the closest Post centre.

Purchases made on weekends and public holidays will be processed on the following business day.

Express within Australia

For Metro delivery, please allow 1-3 working days & for Rural delivery, please allow 3-5 working days.

Please note Burrows and Co will not be held responsible if parcels go missing after delivery, please make sure you send your parcel to a safe place or to your work address, also please double check your address is correct if you need to change or update address information please contact us as soon as possible info@burrowsandco.com.au along with your order number or call +61408063123 in business hours only 9am-4-30pm Mon-Fri.

International

We ship to New Zealand, USA, Canada, Asia Pacific, UK & Selected European Countries using Australia Post Pack & Track International.

Once your parcel lands in your country, please track your parcel under your country's local postage service links.

Deliveries are sent during normal business hours between Monday and Friday, 8-4pm.

Purchases made on weekends and public holidays will be processed on the following business day.

Please allow 7-21 days to receive your parcel for standard & 5-8 days for express post.

To get an ETA on your parcel we recommend you use Australia Posts postage calculator, see below link: https://auspost.com.au/parcels-mail/calculate-postagedelivery-times

We do not have a Signature on Delivery option, so please ensure all delivery premises are secure. If your desired shipping Country is not listed above, please contact info@burrowsandco.com.au to discuss alternate shipping options.

*Please note:

When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Unfortunately, Burrows and co cannot be held responsible for these delays or any customs duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. If you fail to claim your parcel Burrows and co will not issue any refund unless the parcel arrives back at our warehouse in its original condition which we will then only refund the items not shipping cost. Please contact your local customs office for further information.

If you need any more information please email us your questions to info@burrowsandco.com.au