When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.
Unfortunately, Burrows and co cannot be held responsible for these delays or any customs duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. If you fail to claim your parcel Burrows and co will not issue any refund unless the parcel arrives back at our warehouse in its original condition which we will then only refund the items not shipping cost. Please contact your local customs office for further information.
We are not liable for these charges, and they unfortunately cannot be reimbursed or refunded by Burrows & Co.
If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information!